YKK GROUP

CONSUMER ISSUES

Ever since founding, quality has been central to the YKK Group’s management and all business activities revolve around the assurance of quality.

Quality

YKK Group Quality Charter

YKK Group Quality Charter

Since the original establishment of YKK Group, "Quality Management" has been the central focus of all our business activities.
YKK Group highly values the trust our customers have placed in our business, and pledges to continue providing products and services with the highest commitment to quality.

  • We Value our Customers' Trust:
    YKK Group offers products and services that fully satisfy our customers' needs and those of society at large. We have attained this high level of satisfaction by closely collaborating with our business partners, and by paying sincere and responsive attention to them, their markets, and society in relation to all aspects of products, sales and after-service.
  • Our Commitment to Quality Craftsmanship:
    Our customers' point of view is paramount in our pursuit of quality craftsmanship, and this pursuit permits us to attain a global standard of quality based on a philosophy of integrated production.

December 2007

Initiatives of the Fastening Products Group

Initiatives of the Architectural Products Group

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