YKK GROUP

CONSUMER ISSUES

Ever since founding, quality has been central to the YKK Group’s management and all business activities revolve around the assurance of quality.

Quality

YKK Group Quality Pledge

YKK Group Quality PledgeEver since founding, quality has been central to the YKK Group’s management and all business activities revolve around the assurance of quality.We value the bond of “trust” with our customers and provide our products and services with insistence on quality.◆ Bond of “trust” with customersWe will collaborate with our trading partners to deliver products and services that will truly satisfy customers and society. We will do so by taking seriously the opinions of our customers and being sensitive to the needs of society and markets, not only in relation to our products but in all aspects including sales and after-sales services.◆ Insistence on qualityWe will insist on pursuing the highest quality expected by customers in our products and realize globally consistent quality based on the concept of integrated production.December 2007Tadahiro YoshidaChairman & CEOYKK Corporation

Initiatives of the Fastening Products Group

Initiatives of the Architectural Products Group

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